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Job opportunity in Germany for Arabic speakers 2024



Concentrix Berlin is experiencing significant growth and is seeking a dynamic Customer Service Representative specializing in email and chat support. This role is critical in providing exceptional customer experiences for Crunchyroll, a leading Anime and Manga platform.

Opportunity details: 

  • Country: Germany.
  • City : Berlin.
  • Job Name: : Arabic chat support – Arabic speaker.
  • Company Name : Concentrix
  • Hours: Part-time / full-time (35-40 hours per week)
  • Employment type: Full time
  • Contract : The direct contract with the client company.
  • Countries available to apply : Most countries of the world are available to apply for this opportunity.

Responsibilities:

  • Respond to customer inquiries via email and chat.
  • Provide support on account issues, subscriptions, billing, and queries related to Crunchyroll products and services.
  • Assist customers during technical issues and malfunctions.
  • Collaborate with other departments to resolve any arising issues.
  • Ensure compliance with client standards through competent service and meticulous documentation.
  • We require you to have suitable professional experience in customer service. For example, writing support as a call center agent (m/f/d) or as a customer advisor (m/f/d)?
  • Knowledge of the Anime and Manga scene is a welcome plus.
  • You must have excellent writing skills in English and German.
  • To remain calm in demanding situations.
  • You are good at proactive communication.
  • You have good computer and technical skills.

Benefits and advantages :

  • With our paid training, you’ll be perfectly prepared for the job.
  • Salary: 2600€/Month.
  • Discounted meal vouchers and transport tickets.
  • Annual incentives
  • With us you get discounted access to various Urban Sports Club offers!
  • With flexible working hours and a shift plan, you can achieve the perfect work life balance.
  • work will be in an international company.

APPLY NOW 

Official link

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